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Welcome to CCSINT
As you will see in the intake information page of each of your cases, you are now being asked to fill in the date when you re-contacted ("1st contact date") the client to set a first appointment. As you know, our collaboration is based on a 48h maximum delay for such a return call. Please note that you will not be able to book your first session unless you have filled in that "1st contact date".

Dear Counsellor, a new condition has been implemented in the DMA. From now on, new sessions cannot be submitted if the newly installed field, "First Session Date" is not filled in. This field should contain the date scheduled for the first session.
For more information, please contact your Regional Coordinator, or the Case and Network Manager, Ana-Maria Nataletu (anataletu@ccsint.com)